Terms of service
Overview
This website, sgwoodcrafts.com, is operated by SG WoodCrafts. Throughout the site, the terms "we", "us" and "our" refer to SG WoodCrafts. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the use of our services.
2. Products and Pricing
Our furniture and decor pieces are handcrafted from natural wood. Variations in grain, color, knots and texture are natural characteristics of the material and are not considered defects. We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your screen will display colors exactly. All prices are listed in U.S. dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
3. Orders and Payment
We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers or distributors, or orders with pricing or availability errors. If we cancel an order after payment, we will issue a full refund to the original payment method. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
4. Shipping, Returns and Refunds
Shipping rates, processing times and delivery estimates are described in our Shipping Policy. Returns, exchanges and refunds are handled according to our Return & Refund Policy. Both policies form part of these Terms of Service.
5. Custom Orders
Custom-made and personalized items are produced to your specifications and cannot be cancelled once production has started, and they are not eligible for return unless they arrive damaged or defective.
6. Intellectual Property
All content on this site, including text, photographs, graphics, logos and designs, is the property of SG WoodCrafts or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute or use any content without our prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, SG WoodCrafts shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website or products. Our total liability for any claim related to a product shall not exceed the amount you paid for that product.
8. Changes to These Terms
We may update these Terms of Service at any time by posting changes on this page. Your continued use of the website after changes are posted means you accept those changes.
9. Contact Information
Questions about these Terms of Service should be sent to us at:
Email: info@sgwoodcrafts.com
Address: 773 Friendly Church Road, Martinsville, VA 24112, United States
Support Hours: Monday to Friday, 10:00 AM to 8:00 PM (EST)